Last updated: 18 July 2026. This policy explains how Mookambika Infoline collects and uses information through Mookambika.co.in.
Information we collect
Room bookings and enquiries may collect your name, email address, phone or WhatsApp number, travel dates, guest count, room choices, arrival notes, message, consent record and booking reference. We may also collect technical information such as browser and device type, IP-derived security information, referring page and campaign parameters.
How we use information
We use this information to check availability, process and support Kairali Residency bookings, issue confirmations, respond to enquiries, prevent fraud, maintain records, improve the website and comply with legal or accounting obligations.
Payments and sharing
Online payments are processed securely by Razorpay. We do not receive or store your complete card number, UPI PIN or banking password. We share only the information reasonably required with Kairali Residency, payment and technology providers, professional advisers or authorities where legally required. We do not sell personal information.
Cookies, analytics and retention
The website may use essential browser storage and analytics, including Google Tag Manager, to operate the booking flow, remember selections, measure performance and protect the service. Records are retained only for as long as reasonably necessary for booking support, legal, tax, security and dispute-resolution purposes.
Your choices
You may ask to access, correct or delete eligible information by emailing support@mookambika.co.in. Some records may need to be retained where required by law or for an unresolved booking, payment or dispute. Do not send identity documents or payment credentials through a general enquiry.